Shipping policy

Shipping Policy

Last updated: 19 September 2026

ANOVARD currently delivers orders within Poland.

Available delivery methods may include InPost Paczkomat® parcel lockers, pickup points, and courier delivery, depending on the product, parcel size, delivery address, and availability of the carrier.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Where indicated on our website, orders over 200 PLN qualify for free shipping within Poland.

Any additional shipping charges will be clearly shown before you place your order.

Delivery Times

Estimated delivery times are provided at checkout where available.

Unless a different delivery period has been agreed, goods will be delivered without undue delay and no later than 30 days after the contract is concluded, as required by applicable consumer law.

Delivery times may be affected by:

  • product availability;
  • carrier operating schedules;
  • public holidays;
  • weather conditions;
  • delivery destination;
  • circumstances outside our reasonable control.

Order Tracking

Where tracking is available, you will receive shipping or tracking information by email after your order has been dispatched.

Please make sure the email address and delivery details provided at checkout are correct.

Delivery Responsibility

ANOVARD remains responsible for the goods during delivery until the order is received by you or by a person designated by you, except where applicable law provides otherwise because you independently arranged a carrier not offered by us.

If your parcel arrives visibly damaged, please contact us as soon as possible so we can assist you.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us.

If goods are not delivered within the agreed delivery period, or within the statutory period where no specific date was agreed, your rights are governed by applicable consumer protection law.

Incorrect Delivery Information

Customers are responsible for providing complete and accurate delivery information.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.

Contact

For questions regarding shipping or delivery, please contact:

ANOVARD
Email: info@gopolanda.com
Phone: +48 570 606 399